Shipping Policy


Order Processing

All orders are carefully prepared and processed within 1–3 business days after payment confirmation. Once your order has been processed, it will be dispatched for delivery as quickly as possible.

Please note that order processing time does not include transit time.


Shipping & Delivery Time

After an order has been shipped, the estimated delivery timeframe is 6–12 business days.
Delivery times may vary slightly depending on destination, carrier operations, and external factors, but most orders arrive within the estimated window.


Free Shipping

We offer free shipping on all orders, with no minimum purchase required.
The price you see at checkout is the final price—there are no additional shipping fees.


Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Tracking details may take a short time to update after shipment, depending on carrier systems.


Address Accuracy

Please ensure that your shipping address is complete and accurate at checkout. Orders shipped to incorrectly provided addresses may experience delays or delivery issues.

If you notice an error in your address after placing an order, please contact our support team as soon as possible so we can assist before shipment.


Delays

While we strive to meet estimated delivery times, delays may occasionally occur due to factors beyond our control, such as carrier disruptions or high shipping volume. We appreciate your patience and understanding in these situations.


Need Help?

If you have any questions regarding shipping, order status, or delivery, our customer support team is here to help.

Email: support@touchlandusoutlet.com